Organizations and leaders benefit from dialogue in many ways.

Bottom Up. If you’re a senior leader, dialogue can help surface issues sooner and reveal what people are thinking or worrying about.

Bottom Line. If there are groups operating on different assumptions or with different priorities and focus – different bottom lines – conflict is bound to come up.

Bottom Out. If you’re an operations manager, or a team leader, dialogue can help you get unstuck or reorganize in a more coordinated and cooperative way, including navigating change initiatives.

Bottom Gear. If people don’t think they have a voice, they lose their desire to contribute.

“Your most unhappy customers are your greatest source for learning.”
– Bill Gates

Photo by Andreas Strandman.